A Velma alternative for hotels that want the phone answered too
Velma is a mature hotel chatbot with a deep base of hotel answers, 38 languages and connections to many booking engines and PMS. It works on chat channels and does not answer phone calls. Benvo's Chloe covers the phone as well as WhatsApp, chat and email, on one guest record shared with dining and the spa; hotels that only need chat on top of their booking engine may still prefer Velma.
Free, no commitment. Thirty minutes with someone who has run a venue. Updated November 2026.Per venue per month in US dollars, before tax.
$0 a month- $0 setup, data moved for you
- $0 in the first year
- AI team included, no cover fees
- Setup not published
- $3,060 in the first year
Velma is sold by monthly subscription on a quote; a typical figure is around $255 a month as of November 2026. Benvo's AI team has no monthly fee: you prepay Agent time in work hours and call minutes, and room booking in the conversation uses the Rooms and reservations module at $239 a month.
What Velma is.
Velma is the AI hotel chatbot from Quinta, previously sold under the Quicktext name. It answers guests on website chat, WhatsApp, Messenger, Instagram, WeChat and LINE in 38 languages and connects to more than 100 booking engines and 50 PMS.
Hotels that want a multilingual chatbot on web and messaging channels, tied to their booking engine.
Hotels that want calls, messages and bookings across rooms, restaurants and spa handled on one record.
Calls answered day and night
Chloe answers the hotel phone, books during the call and confirms by WhatsApp or text. Velma covers chat channels only.
Returning guests recognised
Chloe knows callers and writers by number and sees past stays, dinners and treatments on one record.
Tables and treatments too
The same agent books the restaurant and the spa, so the stay, dinner and massage sit on one guest.
No monthly agent fee
Benvo's AI team is free to hire and works from prepaid Agent time, with one free work hour per agent to start.
AI phone and chat
VelmaWhere Velma is stronger
- Velma lists 38 languages and a large base of ready made hotel answers.
- It connects to more than 100 booking engines and 50 PMS by its own count.
- It covers WeChat and LINE alongside WhatsApp and web chat.
Live in 14 days, with your data moved for you.
Benvo loads your rooms, rates, policies and house guide during onboarding and moves guest and stay history at no charge. Most hotels go live in 14 days.
- No setup fee and no migration charge
- Up to 3 months of your remaining contract credited
- Staff trained on site or online
Bring what you use today. We show the same work on Benvo and price it line by line. Free, no commitment.
