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Guests and CRM

Know every guest before they arrive.

Visits, spend, preferences and conversations on one record, ready at the door.

No contract on the call. No setup fee. Live in 14 days.
How it works

01

One record, every detail

Portrait, tier, allergies, favourite table and last visit on one page. Your host greets by name and your sommelier pours the usual, so guests feel known on their second visit, not their twentieth.

02

See who needs a little care

A ring on every portrait shows who visited this fortnight, who is drifting and who has not been in for a month. Your team knows who to call before a renewal is at risk.

03

Recognised at the door

Scan a member card at reception and the profile opens, with guest limits by tier and tonight's notes. No clipboards, no awkward questions in the lobby.

04

Every touchpoint on one timeline

Bookings, stays, treatments, bills, messages and forms land on the same record from every module, with tags and audiences built from real visits and spend.

Guest recordAt reception

Known at the door.
Before the coat comes off.

The record opens the moment a member card is scanned, with tier, guest limit and tonight's notes for the team.

QR member cardGuest limits by tier
1 profile
for every member, guest and lead
ZackOn every screen

Ask about any guest.
Get the page to act on.

Staff ask who is arriving, who has not visited in a month or what a guest prefers, and Zack answers with the record.

Sources shownTake me there
Free
guest records are part of Core
Pricing

See all pricing
$0Part of Core, free on every venue.
"Our host knows every regular before they sit down. Guests notice, and they come back more often."
Julien MarchettiRestaurant director, a fine dining restaurantSample quote
Questions

Still curious? Talk to someone who has run a club.

Yes. We import members, guests, leads, tiers, notes and visit history from spreadsheets or your current systems, match duplicates and show you every count before you go live.

Book a demo

Thirty minutes with someone who has run a venue. No pressure.