Journal
On membership, service and running a venue well, from people who have done it.
Skip to content
Guests and CRMOne profile for every member, guest and lead.
Latest from the journalChloe now answers on WhatsAppTue 20 Oct 2026
Guests and membersGuests and CRMOne profile for every member, guest and lead.MembershipTiers, applications, renewals, benefits and the member cellar.Payments and billingInvoices, payment links and financials, paid without chasing.LoyaltyStatus, recognition and rewards that bring guests back.Members appYour own branded app, with push and Chloe.
Service and operationsReservations and host standLive availability, private rooms and a floor on a tablet.Events and teamRSVPs, door check-in, tasks, shifts and the issues log.HotelNewRooms, front desk, folios, housekeeping and your booking engine.FacilitiesNewSpa, courts, golf tee times, classes and every bookable facility.POS and beverageBenvo POS, KDS, POS Connect, menus and beverage lists.SupplyNewPurchasing with approvals, stock, costing and credit claims.
Growth and digitalSales and enquiriesPipeline, tours, forms and documents, with Emma on every enquiry.InboxWhatsApp, email, SMS, Instagram, LINE, Telegram and WeChat in one inbox.Marketing and automationsCampaigns, automations and ads, with Elia keeping them moving.Website and GoogleYour website with booking built in, and your Google profile kept true.Insights and reportsMember health, renewals at risk and reports for every venue.Your AI teamNewZack, Chloe, Emma and Elia, at work around the clock.
James WhitfieldFull · since 2023
Visits21
Spend$8,940
Last19 days
Welcome backPrefers The AtelierNo shellfish
Birthday on Friday, send a note
By venue
Club bundlePrivate members clubsRecognise every member, renew on time, sell memberships with care.
Club bundleCountry and golf clubsFamilies, the tee sheet, courts, dining and events across the seasons.
Hotel bundleHotels and resortsRooms, restaurants and the spa on one guest record.
Restaurant bundleRestaurants and fine diningFull books, fewer no-shows, every regular remembered.
Restaurant bundleBars, lounges and nightlifeTables, guest lists, bottle keep and regulars who come back.
Build your ownSpas and wellnessThe right room, the right therapist and guests who rebook.
Build your ownFitness, sports and racquet clubsCourts, classes, coaching and fair booking rules.
Club bundleBeach and social clubsCabanas, the terrace, the pool deck and a busy social calendar.
Build your ownPrivate dining and event venuesFrom enquiry to invoice for every event.
Everything bundleMulti-venue groupsEvery venue separate, the whole group in one view.
Club bundlePrivate members clubsRecognise every member, renew on time, sell memberships with care.Club bundleCountry and golf clubsFamilies, the tee sheet, courts, dining and events across the seasons.Hotel bundleHotels and resortsRooms, restaurants and the spa on one guest record.Restaurant bundleRestaurants and fine diningFull books, fewer no-shows, every regular remembered.Restaurant bundleBars, lounges and nightlifeTables, guest lists, bottle keep and regulars who come back.Build your ownSpas and wellnessThe right room, the right therapist and guests who rebook.Build your ownFitness, sports and racquet clubsCourts, classes, coaching and fair booking rules.Club bundleBeach and social clubsCabanas, the terrace, the pool deck and a busy social calendar.Build your ownPrivate dining and event venuesFrom enquiry to invoice for every event.Everything bundleMulti-venue groupsEvery venue separate, the whole group in one view.Switch and saveFree switch$0No setup fee. Live in 14 days, data moved for you.Compare your stackWhat you pay today, and on Benvo.The 0% pledgeNo cover fees, no commission, no markups.OnboardingLive in 14 days, with your data moved for you.
Latest from the journalChloe now answers on WhatsAppTue 20 Oct 2026
