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Security

Kept as carefully as your guest book.

Every account isolated, every action recorded, every member's privacy respected.

Book a demoRequest our security pack
  • Hourlybackups, nightly copy off site
  • 100%of changes in the audit trail
  • 2FAon every staff account
Six commitments

One account, one fenceRow level security in the database keeps every venue apart.
Roles and permissionsEach person sees only the pages their role allows.
Two-factor sign-inA second step on every staff account, with device limits.
Full audit trailEvery change and every sign-in, recorded and searchable.
Hourly backupsHourly snapshots and a nightly copy kept off site.
Privacy built inConsent, access and deletion requests handled on every record.
Signed integrationsWebhooks are signed and connections are managed for you.
Separation

Your data stays in your house.

Each account is fenced off by row level security in the database itself, so one venue can never read, change or count another venue's records, even by mistake.

Access

Support only when you say so.

Our team sees your account only when you grant access, for a limited time, and every visit is written to your audit trail.

Questions

Still curious? Talk to someone who has run a club.

In professionally run data centres, encrypted in transit and at rest, with hourly backups and a nightly copy held off site.

Security pack

For your IT lead and your board.

Our architecture, data handling, backup and incident procedures, and the answers to the questionnaires venues usually send us.

We reply within one business day. See our privacy notice.