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Benvo vs HiJiffy

A HiJiffy alternative that also answers the hotel phone

HiJiffy is an established guest communication platform for hotels, trusted by more than 2,600 properties, with chat across the web, WhatsApp, social and booking sites. Benvo's Chloe answers the phone herself as well as chat and email, and works across rooms, restaurants and the spa on one guest record. Hotels that want a specialist chat layer on top of their PMS and booking engine will find HiJiffy the established choice.

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Free, no commitment. Thirty minutes with someone who has run a venue. Updated November 2026.
Price

Per venue per month in US dollars, before tax.

$0 a month
  • $0 setup, data moved for you
  • $0 in the first year
  • AI team included, no cover fees
HiJiffy$180 a monthTypical mid tier
  • Setup not published
  • $2,160 in the first year

HiJiffy prices by subscription on a quote; a typical figure is around $180 a month as of November 2026. Benvo's AI team has no monthly fee: you prepay Agent time in work hours and call minutes, with one free work hour per agent to start. Room booking in the conversation uses the Rooms and reservations module at $239 a month.

About HiJiffy

What HiJiffy is.

HiJiffy is a guest communication platform for hotels with an AI assistant on the website, WhatsApp, social and booking site channels, a shared inbox and automated campaigns from booking to after the stay. Phone calls are handled through a partner.

Choose HiJiffy if

Hotels and hotel groups that want a specialist chat layer on top of their existing PMS and booking engine.

Choose Benvo if

Hotels with restaurants, bars or a spa that want calls, chat, bookings and guest records in one system.

Why venues move from HiJiffy

The phone answered natively

Chloe answers calls day and night, recognises returning guests by number and confirms by WhatsApp or text. HiJiffy relies on a partner for calls.

Dining and spa on one record

The same agent books tables, treatments and rooms, so a guest staying three nights is known at the restaurant and the spa.

Transcripts and summaries

Every call keeps a summary and transcript on the guest record for the front desk.

Sales and marketing agents

Emma follows up wedding and meeting enquiries and Elia runs campaigns and Google posts, from the same prepaid Agent time.

Features

AI phone and chat

16 featuresHiJiffy
Answers calls day and nightIncludedPartlyPhone calls through a partner
Books tables during the callIncludedWith the Reservations modulePartlyThrough a partner
Books rooms in the conversationPaid extraNeeds the Rooms and reservations moduleIncluded
Takes food orders by phoneNot includedNot included
Hands over to staffIncludedIncluded
Speaks several languagesIncludedIncluded
Knows returning guests by numberIncludedPartlyNot confirmed
Confirms by text after callsIncludedConfirmation by WhatsApp or textNot included
WhatsApp and chat repliesPaid extraChloe is free; WhatsApp runs through the Inbox moduleIncluded
Email replies to guestsIncludedIncluded
Outbound callsIncludedOff by default, owner turns it onNot included
Captures private event enquiriesIncludedEmma follows up enquiriesPartlyNot confirmed
Call summaries and transcriptsIncludedNot included
Same guest record as bookingsIncludedPartlyThrough PMS integration
Separate sales and marketing agentsIncludedNot included
No monthly fee, pay for useIncludedPrepaid Agent time, one free hour per agentNot includedMonthly subscription, by quote
Included IncludedPaid extraPartly Limited, on a higher plan or not confirmedNot included Not included

Where HiJiffy is stronger

  • HiJiffy connects to a wide range of hotel PMS and booking engines, more than 100 integrations by its own count.
  • It answers on booking site messaging channels as well as the web and WhatsApp.
  • Pre check-in forms and digital key links are part of its guest journey.
Sources and how we checked

From each vendor's own pricing, product and help pages, and buyer reviews where a vendor publishes little, checked in November 2026. Prices are typical per venue per month in US dollars before tax; vendors quote per deal. Product names are trademarks of their owners, and Benvo is not affiliated with any of them. Spotted something out of date? Tell us and we will correct it.

Switching from HiJiffy

Live in 14 days, with your data moved for you.

Benvo loads your rooms, rates, policies and house guide during onboarding and moves guest and stay history, at no charge. Most hotels go live in 14 days, with up to 3 months of a remaining contract credited on a 12 month term.

  • No setup fee and no migration charge
  • Up to 3 months of your remaining contract credited
  • Staff trained on site or online
Book a demo todayFree, no commitment. Thirty minutes with someone who has run a venue.
Questions

Still curious? Talk to someone who has run a venue.

HiJiffy's own site describes chat on the web, WhatsApp, social and booking site channels. Phone calls are handled through a partnership with a voice provider rather than HiJiffy itself. Benvo's Chloe answers calls directly, as well as chat, WhatsApp and email, with the same guest record behind every channel.

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