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Benvo vs Tock or Resy

The Tock and Resy alternative with WhatsApp and an AI team

Resy and Tock are strong when you sell ticketed tasting menus and want a place in the Resy and Tock diner apps, backed by American Express. Benvo fits venues that want to talk to guests on WhatsApp, have calls answered by an AI concierge and keep reservations, events and memberships on one record without a fee on prepayments.

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Free, no commitment. Thirty minutes with someone who has run a venue. Updated November 2026.
Price

Per venue per month in US dollars, before tax.

$249 a monthReservations
  • $0 setup, data moved for you
  • $2,988 in the first year
  • AI team included, no cover fees
Tock or Resy$460 a monthTypical mid tier
  • Setup not published
  • $5,520 in the first year

As of November 2026 Resy lists Platform and Essential at $289 a month and Platform 360 and Premium at $459, with 3% or 2% on prepayments on the Tock powered tiers; a typical venue pays about $460 a month. Benvo Reservations is $249 a month with no percentage on deposits, and with Events at $199 for ticketed dinners the total is $448 at list price.

About Tock or Resy

What Tock or Resy is.

Resy and Tock are both owned by American Express: Resy since 2019 and Tock since 2024. Resy now sells four plans from $289 to $459 a month, with the Essential and Premium tiers powered by Tock for ticketing and experiences, used widely by restaurants in the United States.

Choose Tock or Resy if

Chef-led restaurants selling ticketed tasting menus that want the Resy and Tock diner apps and American Express audiences.

Choose Benvo if

Venues that want WhatsApp with guests, AI phone answering and memberships beside reservations, with no fee on prepayments.

Why venues move from Tock or Resy

Two-way WhatsApp with guests

Resy and Tock do not offer two-way WhatsApp. Benvo confirms, moves and cancels bookings on your own number, and the floor updates itself.

No percentage on prepayments

The Tock powered tiers take 2 to 3% on prepayments. Benvo takes no percentage of deposits; you pay only your payment processing.

Calls answered without a partner app

Resy and Tock reach AI phone answering through partner apps. Benvo includes Chloe on the phone and on messages, paid from prepaid Agent time.

One record across the venue

Benvo keeps tables, events, spa, rooms and memberships on one guest record, so a regular is recognised wherever they book.

Features

Reservations and guest records

16 featuresTock or Resy
Floor plan and table managementIncludedIncluded
Walk-in waitlistIncludedIncluded
Deposits and prepaymentsIncludedRules by party size, date, room and occasionIncludedTock tiers charge 2 to 3%
Card holds and no-show feesPartlyDeposit can be kept as a fee; no card holdsIncluded
No cover or booking feesIncludedFlat monthly price per venueIncluded
Own branded booking pageIncludedIncluded
Bookings from GooglePaid extraNeeds the Website moduleIncluded
Marketplace that sends dinersNot includedIncluded
Guest profiles with visit historyIncludedFree in CoreIncluded
Guest spend from the POSPaid extraPOS Connect or Benvo POSPartlyNot on the Essential tier
Two-way WhatsApp with guestsIncludedFrom the venue's own numberNot included
Email marketingPaid extraEmail campaigns modulePartlyNot confirmed
AI phone answeringIncludedPaid from prepaid Agent timePartlyThrough partner apps
AI replies to guest messagesIncludedPaid from prepaid Agent timePartlyNot confirmed
Ticketed events and experiencesPaid extraEvents moduleIncludedStrongest on Tock tiers
Thanks and review requests after visitsIncludedIncluded
Included IncludedPaid extraPartly Limited, on a higher plan or not confirmedNot included Not included

Where Tock or Resy is stronger

  • Resy and Tock list you in their diner apps; Benvo has no marketplace.
  • Tock is a specialist in ticketed experiences and prepaid tasting menus.
  • Both take card holds for no-shows and bookings from Google built in.
Sources and how we checked

From each vendor's own pricing, product and help pages, and buyer reviews where a vendor publishes little, checked in November 2026. Prices are typical per venue per month in US dollars before tax; vendors quote per deal. Product names are trademarks of their owners, and Benvo is not affiliated with any of them. Spotted something out of date? Tell us and we will correct it.

  • Tock or Resy123
Switching from Tock or Resy

Live in 14 days, with your data moved for you.

Benvo imports guest profiles, visit history, notes and future bookings from your Resy or Tock export, and any ticketed events you have on sale, at no charge. Most venues switch in 14 days, with up to 3 months of a remaining contract credited on a 12 month term.

  • No setup fee and no migration charge
  • Up to 3 months of your remaining contract credited
  • Staff trained on site or online
Book a demo todayFree, no commitment. Thirty minutes with someone who has run a venue.
Questions

Still curious? Talk to someone who has run a venue.

As of November 2026 Resy lists four plans: Platform and Essential at $289 a month, Platform 360 and Premium at $459 a month. The Essential and Premium tiers are powered by Tock and take 3% and 2% on prepayments, plus payment processing. Resy states it charges no cover or per reservation fees.

OpenTable vs Tock or Resy
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