Website Terms of Use
#1. Who we are
#1.1 Operator of the Website
The website at benvo.io is operated by Coviola Group LLC (trading as Benvo), a Wyoming limited liability company (original filing ID 2026-001898597), 30 N Gould St, Sheridan, WY 82801, USA ("Benvo", "we", "us").
#1.2 Acceptance of these terms
These terms apply to anyone who visits or uses the Website ("you"). By using the Website you agree to them. If you do not agree, please do not use the Website.
#2. What these terms cover
#2.1 Meaning of Website
In these terms, the "Website" means benvo.io and the public pages of its subdomains that Benvo operates, including docs.benvo.io, status.benvo.io and developers.benvo.io.
#2.2 What these terms do not govern
These terms do not govern:
(a) the Benvo platform and apps used by Benvo's business clients and their staff (including app.benvo.io and pos.benvo.io), which are provided only under the agreement each client accepts or signs with Benvo (the Master Subscription Agreement and the documents it incorporates);
(b) the Benvo public API at api.benvo.io and developer access, which are governed by the developer and API terms Benvo agrees with each developer or partner;
(c) the members app and venue booking tools, which have their own end user terms; or
(d) websites, booking pages and other content that Benvo hosts for a venue. The venue is responsible for that content, and the venue's own terms and privacy notice apply to it.
#3. Using the Website
#3.1 Permitted use
You may browse the Website, read and share its content for your own information, and use it to contact us or request a demo.
#3.2 Prohibited use
You must not:
(a) try to gain unauthorised access to the Website, its servers or any connected system or account;
(b) interfere with or disrupt the Website, or put an unreasonable load on it;
(c) use automated means to access, copy or scrape the Website beyond what its robots.txt file allows;
(d) frame or mirror the Website, or present its content as your own;
(e) introduce malware or harmful code; or
(f) submit false information, or information about another person without their permission, through any form.
#3.3 Security research
Security research is welcome only under our Responsible Disclosure Policy. Research that follows that policy is authorised, and the safe harbour in that policy applies to it.
#4. Information on the Website
#4.1 General information
We take care to keep the Website accurate, but its content is general information about Benvo and may change at any time without notice.
#4.2 No offer
Nothing on the Website is an offer capable of acceptance or forms part of any contract. Prices are shown in US dollars before any applicable tax and are confirmed in the order a client accepts or signs with Benvo. Product images show sample data from a fictional venue and may differ from what a given plan includes.
#4.3 Client reliance
A business that becomes a Benvo client relies only on its agreement with Benvo and the documents it incorporates, not on statements on the Website.
#4.4 No professional advice
Templates, guides, articles and other material on the Website are not legal, tax, accounting, medical or other professional advice.
#5. Forms and demo requests
#5.1 Information you submit
When you use a form on the Website, the information you give must be accurate and must be yours to give. Our Privacy Notice explains how we use it.
#6. docs.benvo.io
#6.1 Documents and signing
Benvo uses docs.benvo.io to share quotes, contracts and invoices with its clients and prospects, and to sign and pay them. Each document, and the electronic signature disclosure shown before you sign, governs what you agree to on that page.
#6.2 Personal links
Links to documents are personal to the people they are sent to. Please do not forward them. If you received a link by mistake, tell us at support@benvo.io and do not use it.
#7. status.benvo.io
#7.1 Information only
The status page shows the current and recent state of Benvo's services for information only. It is not a service level commitment, and the service levels that apply to a client are set out in its agreement with Benvo.
#8. developers.benvo.io
#8.1 Developer documentation
Public documentation on developers.benvo.io is provided for information. Access codes, API keys, the sandbox and use of the public API are governed by the developer and API terms. The Benvo software development kits are licensed under the licence published with each of them.
#9. Our content and trade marks
#9.1 Ownership
The Website's text, design, images, videos, graphics and software, and the Benvo name and logo, belong to Benvo or its licensors and are protected by intellectual property law.
#9.2 Permitted use of content
You may view, download and print pages for your own information and share links to them. You must not copy, adapt, republish or use our content or trade marks for any other purpose without our written permission, except as the law allows.
#10. Links to other websites and AI assistants
#10.1 Third-party links
The Website links to websites and services run by others, including third-party AI assistants that open with a suggested question about Benvo. We provide these links for convenience only.
#10.2 No responsibility for others
We do not control those websites and services or the answers third-party AI assistants give, and we are not responsible for their content, accuracy or practices. Their own terms and privacy policies apply when you use them.
#11. Availability
#11.1 Changes and availability
We may change, suspend or withdraw all or part of the Website at any time. We do not promise that the Website will always be available or free of errors.
#12. Liability
#12.1 No warranty
The Website is provided free of charge and "as is". To the extent permitted by law, we give no warranty about the Website or its content.
#12.2 Excluded losses
To the extent permitted by law, we are not liable for any indirect or consequential loss, or for any loss of profit, revenue, business, data or goodwill, arising from your use of the Website or reliance on its content.
#12.3 Liability cap
To the extent permitted by law, our total liability to you arising from the Website is limited to USD 100.
#12.4 Liability that cannot be limited
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law.
#12.5 Consumers
If you use the Website as a consumer, nothing in these terms excludes or limits any right or remedy you have under the consumer law of the country where you live that cannot be excluded or limited, and clauses 12.1 to 12.3 apply only to the extent that law allows.
#13. Privacy and cookies
#13.1 Privacy and Cookie Notices
Our Privacy Notice explains how we handle personal data, and our Cookie Notice explains the cookies and similar technologies the Website uses.
#14. Changes to these terms
#14.1 Updates to these terms
We may update these terms from time to time. The updated terms apply from the date shown at the top for use of the Website after that date. Please check them when you visit.
#15. Law and courts
#15.1 Governing law and jurisdiction
These terms, and any dispute about them or the Website, are governed by the laws of Singapore. The courts of Singapore have non-exclusive jurisdiction.
#15.2 Consumer protection
If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts of that country.
#16. Contact
#16.1 Contact details
Questions about these terms can be sent to support@benvo.io or to Coviola Group LLC, 30 N Gould St, Sheridan, WY 82801, USA.