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Benvo vs Acuity

An Acuity Scheduling alternative for hospitality tours

Acuity is a low cost, dependable scheduler with intake forms and payments at booking, well suited to service businesses. Benvo is the better fit when bookings are tours and viewings that belong to a hospitality sales pipeline, with leads, forms and the guest record in one place.

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Free, no commitment. Thirty minutes with someone who has run a venue. Updated November 2026.
Price

Per venue per month in US dollars, before tax.

$49 a monthAppointments
  • $0 setup, data moved for you
  • $588 in the first year
  • AI team included, no cover fees
Acuity$31 a monthTypical mid tier
  • Setup not published
  • $372 in the first year

As of November 2026 a typical Acuity plan runs around $31 a month. Benvo's Appointments module is $49 a month per venue, and pairs with Sales pipeline at $89 when you want the enquiry board, which costs more than Acuity alone.

About Acuity

What Acuity is.

Acuity Scheduling, part of Squarespace, lets clients book appointments online with intake forms, reminders, packages and payments. It suits consultants, salons and other appointment based businesses.

Choose Acuity if

Small appointment based businesses that want low cost booking with payment upfront.

Choose Benvo if

Venues whose tours and viewings come from enquiries and lead to members and events.

Why venues move from Acuity

A pipeline behind the booking

Acuity creates client records but has no sales pipeline. In Benvo each tour sits on an enquiry with an owner, a source and follow up reminders.

Leads shared fairly

Benvo rotates enquiries across your team. Acuity books any available staff member but does not rotate leads.

Forms that create leads

Benvo forms with conditional logic create enquiries automatically and can carry an e-signature.

Features

Enquiries and forms

16 featuresAcuity
Enquiry board with ownersIncludedNot included
Round robin assignmentIncludedPartlyAny available staff, no lead rotation
Meta lead ads into enquiriesIncludedNot included
Follow up reminders for staffIncludedNot included
Tour booking pageIncludedIncluded
Booking reminder emailsIncludedIncludedText reminders on Standard and up
Google Calendar syncPartlyOne way push, busy times not readIncluded
Take payment when bookingNot includedIncluded
Form builder with embedIncludedPartlyIntake forms attached to bookings
Conditional logic in formsIncludedShow if rules, skip to section, checked on submitIncluded
E-signature on documentsIncludedWith staff countersign and integrity checkNot included
Forms create leads automaticallyIncludedPartlyCreates client records, no pipeline
AI replies to enquiriesIncludedEmma, paid from prepaid Agent timeNot included
Deep sales reportingIncludedReport builder, saved, shared and emailed on a schedulePartlyBasic booking reports
Large integration marketplaceNot includedPartlySmaller set of native integrations
Built for hospitalityIncludedNot included
Included IncludedPaid extraPartly Limited, on a higher plan or not confirmedNot included Not included

Where Acuity is stronger

  • Acuity costs less if all you need is a booking page.
  • It takes payment at booking and sells packages; Benvo's tour pages do not take payment.
  • It reads calendar availability both ways.
Sources and how we checked

From each vendor's own pricing, product and help pages, and buyer reviews where a vendor publishes little, checked in November 2026. Prices are typical per venue per month in US dollars before tax; vendors quote per deal. Product names are trademarks of their owners, and Benvo is not affiliated with any of them. Spotted something out of date? Tell us and we will correct it.

Switching from Acuity

Live in 14 days, with your data moved for you.

Benvo sets up your appointment types, availability and reminders during onboarding and imports client contacts as guests. Most venues are live within 14 days.

  • No setup fee and no migration charge
  • Up to 3 months of your remaining contract credited
  • Staff trained on site or online
Book a demo todayFree, no commitment. Thirty minutes with someone who has run a venue.
Questions

Still curious? Talk to someone who has run a venue.

Acuity works well for simple appointments with payment upfront. Restaurants and clubs often need more around the booking: the enquiry it came from, who owns the lead and what happens after the tour. Benvo connects tour bookings to the enquiry board and the guest record, while Acuity stays the cheaper option for a booking page alone.

Calendly vs Acuity
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