A members club runs the whole house from one place.
How a private members club replaced its tools with one guest profile.
Venue typePrivate members club
The challenge
A house run from too many tools.
[Describe the challenge in the general manager's words: bookings in one system, members in a spreadsheet, WhatsApp on personal phones, renewals by hand.]
What they switched from
One login for every system.
[List the tools replaced: a booking system, a CRM, a messaging tool, an email tool, invoicing and spreadsheets.]
Modules used
RenewalsThirty days ahead
Renewals, prepared for you.
Finance just approves.
Invoices are drafted, reminders scheduled and receipts sent, with every step on the member record.
Tax on topReminders
0
ReservationsWith WhatsApp
Guests confirm in a tap.
Your team stops chasing.
Confirmations go out on your venue's own number. Guests reply, and the booking moves or confirms by itself.
Your own numberRepeat no-show rules
"Our host knows every regular before they sit down. Guests notice, and they come back more often."
Julien Marchetti
Sample quote