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Benvo vs Birdeye

A Birdeye alternative built for restaurants, hotels and clubs

Birdeye is a broad reputation and customer experience platform for multi-location businesses in many industries, with reviews, listings, messaging and AI agents. Benvo's Google Business module covers the review and profile work for hospitality and ties every review to the guest's bookings and visits. Large brands across several sectors may prefer Birdeye's breadth; venues gain from having reviews in the same place as reservations.

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Free, no commitment. Thirty minutes with someone who has run a venue. Updated November 2026.
Price

Per venue per month in US dollars, before tax.

$49 a monthGoogle Business
  • $0 setup, data moved for you
  • $588 in the first year
  • AI team included, no cover fees
Birdeye$375 a monthTypical mid tier
  • Setup not published
  • $4,500 in the first year

Birdeye sells by quote per location; a typical figure is around $375 a month per location as of November 2026. Benvo's Google Business module is $49 a month per venue with no setup fee, and the Restaurant and Hotel bundles include it.

About Birdeye

What Birdeye is.

Birdeye manages reviews, business listings, webchat, text messaging, surveys and social media for multi-location businesses, with AI agents for review replies and other tasks. It is priced by quote per location.

Choose Birdeye if

Multi-location brands across many industries that want reputation, listings and messaging from one vendor.

Choose Benvo if

Restaurants, hotels and clubs that want reviews handled next to bookings, guest records and the AI team.

Why venues move from Birdeye

Reviews tied to real visits

Each review is matched to the guest, so you see their bookings, spend and past complaints before replying. Birdeye's matching to the guest was not confirmed.

Requests after the right moment

Requests follow a table, a bill, a stay or an event, by email, WhatsApp or SMS, and never depend on how the guest rated you.

A published price

Benvo's Google Business module is $49 a month per venue. Birdeye is sold by quote, with a typical figure around $375 a month.

One system for the venue

The same guest record holds reservations, the inbox and the AI team, so Zack can draft a reply that mentions the occasion they celebrated.

Features

App, website and reviews

16 featuresBirdeye
Branded app in the storesPaid extraOwn store app set up by Benvo; web app includedNot included
Push notificationsIncludedNot included
Member card in the phone walletIncludedNot included
Book tables and events in appIncludedNot included
Loyalty and rewardsPaid extraLoyalty moduleNot included
Website from templatesIncludedPartlyNot confirmed
Website with booking built inIncludedNot included
Online orderingNot includedNot included
Website in several languagesIncludedNot included
Website chat answered for youIncludedIncluded
Google profile kept in syncIncludedIncluded
Review requests after visitsIncludedIncluded
Review replies drafted for youIncludedIncludedCan post on its own or wait for approval
Google postsIncludedIncluded
Reviews matched to the guestIncludedPartlyNot confirmed
Email and text campaignsPaid extraEmail campaigns and Inbox modulesIncluded
Included IncludedPaid extraPartly Limited, on a higher plan or not confirmedNot included Not included

Where Birdeye is stronger

  • Birdeye manages listings on many more directories than Google.
  • Its reporting spans hundreds of locations and many industries.
  • Surveys and social publishing come as part of the platform.
Sources and how we checked

From each vendor's own pricing, product and help pages, and buyer reviews where a vendor publishes little, checked in November 2026. Prices are typical per venue per month in US dollars before tax; vendors quote per deal. Product names are trademarks of their owners, and Benvo is not affiliated with any of them. Spotted something out of date? Tell us and we will correct it.

Switching from Birdeye

Live in 14 days, with your data moved for you.

Connecting your Google profile to Benvo takes minutes, and past reviews come in with their replies. Onboarding is free and most venues are live on the full system in 14 days.

  • No setup fee and no migration charge
  • Up to 3 months of your remaining contract credited
  • Staff trained on site or online
Book a demo todayFree, no commitment. Thirty minutes with someone who has run a venue.
Questions

Still curious? Talk to someone who has run a venue.

For hospitality, Benvo's Google Business module costs $49 a month per venue as of November 2026. It keeps your Google profile in sync, sends review requests after visits, drafts replies through Zack and posts new events. Birdeye is quoted per location, with a typical figure around $375 a month, and covers more directories and industries.

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